Shipping & Delivery Policy
Reliable delivery of your favorite KDH products, with transparency, timeliness, and care for your orders — whether home or bulk purchases.
Delivery Timelines
We strive to deliver all orders as quickly as possible. Standard delivery timelines are as follows:
- Within 3–5 business days for metro cities
- Within 5–7 business days for non-metro regions
- Bulk or wholesale orders may take 7–10 business days
Shipping Charges
Shipping charges are calculated based on order weight and destination:
| Order Value | Shipping Charge |
|---|---|
| ₹0 – ₹499 | ₹50 |
| ₹500 – ₹999 | ₹30 |
| ₹1000 & above | Free Shipping |
Order Tracking
After your order is confirmed, you will receive an email or SMS with a tracking ID. Use this ID to track your order status on our website or via courier partner portals.
Handling & Delivery Care
- All products are packed securely to maintain freshness
- Fragile and perishable items are handled with extra care
- Deliveries are made to the address provided at checkout
- Ensure someone is available to receive the shipment
Returns & Delivery Delays
- If products arrive damaged or incorrect, please contact our support within 48 hours
- Delays due to courier or natural events may occur; we keep customers informed via email/SMS
- Bulk or special orders may have extended delivery timelines
Questions About Your Order?
Contact our support team for any shipping or delivery concerns — we are here to help!
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